How can we help?

Product Questions

Please fill out the form on the right side, and our team will get back to you with the information you need. Whether it’s product details, usage tips, or recommendations, we’re here to assist.

Check out our easy-to-follow assembly instructions included in the product package. If you need further assistance, feel free to reach out to us using the form.

Missing a part or need a replacement? We’re here to help! Please provide the following details so we can assist you promptly:

  • Your order number.
  • The product name or model.
  • A description or picture of the part you need.

Submit this information using the form on the right, and our team will get back to you as soon as possible.

Our products come with a 30-day return policy.

For purchases made on shopmountbrook.com, if you encounter any issues, please fill out the form or email us at support@shopmountbrook.com, and we’ll get back to you in one business day.

If you purchased our product through an online marketplace, we don’t process returns/refunds directly, please contact their support team for assistance.